March 2, 2011
Executive Fleet Services:
PHH Arval, which manages 86,000 full-service vehicles across Canada, will partner with clients to develop customized vehicle policies for executive vehicles and document those guidelines in the database to create company-specific ordering tools and respond to inquiries. PHH Arval will contact the new executive with a welcome letter to explain the company’s executive fleet policy and initiate the acquisition process. Executives deal directly with a dedicated client consultant, who is accessible via a toll-free number, throughout the vehicle acquisition process. The consultant reviews the many selection options required to meet the executives’ specifications, then negotiates the final price, purchase and delivery. Consultants audit all executive vehicle orders to ensure accuracy and keep executives current with status updates from the time the vehicle order is placed. The PHH client consultant contacts the executives when their vehicles are due for replacement and handles the quotes on purchasing those vehicles. PHH Arval will also handle all licensing and registration, vehicle moves within the province or Canada, including address changes and prerequisites for licensing and registration safety inspections if required.
Executive Fleet Contact:
Vice-President Sales/Client Relations
Executive Fleet Management Tips:
PHH’s executive fleet services ensure efficiency and convenience. Smart phone applications, like PHH Connect, make it easy for your executives to call upon fleet services when they need them.