Winning tool allows flexibility to tailor deliverables to meet project needs, says U of T
TORONTO: A public competitive procurement method designed by the University of Toronto’s procurement services is the national first prize winner of this year’s Canadian Association of University Business Officers (CAUBO) Quality and Productivity Award.
University of Toronto’s new Negotiable RFP is a public procurement method with a legal mechanism developed along with The Procurement Law Office. The university said the tool allows flexibility for clients to tailor deliverables to meet project needs. As well, said U of T, the process has resulted in negotiated enhancements above solutions proposed by the market. This offers an advantage in research environments where technologies can change faster than the RFP process life cycle.
“We’re delighted and honoured to be recognized by our peers,” said Eddy Jin, director of procurement services, University of Toronto (U of T). “The new Negotiable RFP is an innovative procurement tool with a customer-centric focus at its heart and its success has been possible because our clients were open to new solutions.”
U of T’s procurement services, in partnership with the Rotman School of Management’s DesignWorks, used business design methodology to gain insights into the community and the importance of meeting their needs. Procurement services developed a suite of solutions to improve the customer procurement experience and demonstrated the value of the new compliant procurement mechanism. One year after implementation, process compliance rose from 50 to 99 percent, the number of RFPs submitted rose from 70 to 113 (a 60-percent increase in use of the RFP process) and hard dollar savings generated by the negotiation step amounted to over $1 million.
“U of T’s winning project embodied best the five criteria used to select the winners: transferability of the idea, innovation, quality impact, productivity impact, and transformative value on the institution,” said CAUBO’s Executive Director Nathalie Laporte. “CAUBO and the selection committee congratulate the procurement services team on winning the 2012 First National Prize.”