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Guarantee Company selects Guidewire Software

ClaimCenter software designed to help increase claims processing speed and efficiency.


TORONTO & FOSTER CITY, Calif—Specialty insurance firm the Guarantee Company of North America has selected Guidewire Software, Inc, a provider of flexible core system software to property and casualty insurers as its claims management system. The Guarantee said it has selected ClaimCenter as part of an initiative to enhance the services offered to its clients and independent broker partners and to increase claims processing speed and efficiency.

“We are confident that implementing Guidewire ClaimCenter will improve claims processing efficiency, reduce the potential for errors, and provide improved analytics,” said Frank Faieta, national VP of claims at The Guarantee. “Equipped with this new tool, The Guarantee will truly be operating on the cutting edge of claims management technology, vastly increasing our claims processing and customer service capabilities.”

Guidewire ClaimCenter will enable The Guarantee to:

  • Reduce claim cycle times for faster, more efficient customer service and help to minimize the impact of claims;
  • Improve data analytics and reporting capabilities; and
  • Make system adjustments to meet changing business and technical requirements.