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Capgemini wins e-solutions contract

Five-year deal will see company provide e-solutions for Hilti Corporation


July 11, 2011
by Purchasing b2b staff

Capgemini has won a five-year contract from the Hilti Corporation, a construction industry technology supplier. Capgemini procurement services, a new division of Capgemini’s business process outsourcing unit, now provides the complete suite of electronic solutions for Hilti’s procurement indirect materials, leveraging its IBX on-demand technology platform.

The project with Hilti is now live with the first phase in Germany, Capgemini said. Over 3,000 end-users are guided to an electronic ordering process with a full scope of call-off methods including catalogues, web-shops, vendor forms and free text orders. Hilti will channel all suitable indirect spend via one channel through the “IBX on-demand platform”.

Hilti and Capgemini further will also introduce contract management, automatic invoice matching and electronic sourcing with online RFPs (Request for Proposals). The solution will build on an end-to-end process covering the entire operational procurement and strategic sourcing cycles.

Capgemini said it will work with Hilti to reduce complexity and to increase transparency in the procurement process for indirect materials. The target is to increase efficiency, contract compliance and spend under management while achieving cost savings.

“We chose Capgemini above competitors because they were offering smart customer relationship management and best industry practice with realistic and measurable goals, said Hilti’s senior vice-president, procurement indirect materials, Jürgen Friederici. “Their offering focused on quality and a partnership built on honesty and trust. Capgemini’s e-procurement solutions and content management system with full integration into our ERP was unequalled.”

The Capgemini procurement services unit is part of the business process outsourcing practice. It was created following the acquisition of the on-demand purchasing solutions provider IBX, which offers a software-as-a-service purchasing technology platform. Capgemini said it can now deliver an end-to-end solution for managing global sourcing strategies. This solution includes a full suite of products and services, including business process outsourcing, software-as-a-service procurement platform and an established global supplier network with more than 20,000 suppliers.